How to unlock your device

How to unlock your device

How to unlock your device

SOLVED
langleychun
I'm a Participant Level 1

How to unlock your device

 IMEI xxxxx
This is No. of My old device.

Would you unlock please..

Accepted Solution

Re: How to unlock your device

Solved by Moderator

Hey @Hyeyoung and thanks for reaching out.

 

To have your phone unlocked, you will need to reach one of our representatives.


You can find the channels to contact the customer service here.

 

We can also send you a PM here on the Community.


Let us know what's best for you.

 

 

 

 

 

 

View solution in context
9 REPLIES 9
Hyeyoung
I'm a Participant Level 2

I asked for an unlock on my cell phone this Monday, but it hasn't been answered yet.
Why did you do that?

Hey @Hyeyoung and thanks for reaching out.

 

To have your phone unlocked, you will need to reach one of our representatives.


You can find the channels to contact the customer service here.

 

We can also send you a PM here on the Community.


Let us know what's best for you.

 

 

 

 

 

 



KAPABLE-K
MVP

Hello @langleychun,

 

Welcome to the community!

 

You should not post your IMEI number on a public forum.

 

If you need your phone unlock just contact customer service and they can do it for you.

You can reach out to them through any of the available methods listed here.



tamifc
I'm a Participant Level 1

It's been very hard trying to get onto customer service just to unlock my phone. I am currently on hold for 55mins and counting.

 

TC

Do you guys still need help with that? Let me know, I'd be happy to send you a PM to help with that Smiley 

 

 



AlamyLiu
I'm a Participant Level 2

Hi,

I like to unlock my phones.

Does PM (private message?) still work ?

Thanks.

Hey @AlamyLiu

 

I'll be happy to help. A PM is coming your way in a moment. 

 

Chat soon! 



Nicedns
I'm a Participant Level 2

Hi Pamela,

I would like to get my phones unlocked. Does it cost anything?

Hi @Nicedns & welcome to the Community!

 

There is no charge to get your phone unlocked. If you want to go ahead with it, send me a PM with your phone number and IMEI please. You can get the IMEI by dialing *#06# from your phone. Smiley