How to stop Fido6s service

How to stop Fido6s service

How to stop Fido6s service

SOLVED
Solax
I'm a Participant Level 2

How to stop Fido6s service

Hello, I need to stop Fido's mobile service. I've made a call and a manager told that the service will be stopped and my sim card will be blocked. Nevertheless my account is still active and I still accept Fido's bills. So, I would like you to stop the service and to block the sim-card. Hope, some here will explain me how to find a right solution!

 

 

 

Accepted Solution

Re: How to stop Fido6s service

Solved by MVP MVP

@Solax To cancel your wireless service you can:

Call customer service

Visit a Fido store 

Or a moderator here will PM you and get it done for you.

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5 REPLIES 5
KAPABLE-K
MVP

@Solax To cancel your wireless service you can:

Call customer service

Visit a Fido store 

Or a moderator here will PM you and get it done for you.



Hi there @Solax

 

Thanks for reaching out!

 

Whenever you cancel your Fido account, you should receive an email confirmation, with the day on which the services will be cancelled.

 

The next bill notification sent by email would say "Final Bill". 

 

If your line is still active, it sounds like the cancellation didn't go through. I'll send you a PM so we can look into this together & make sure your request is completed Smiley

 



Solax
I'm a Participant Level 2

Will you send me a personal message on FaceBook or here? I don't understand.

@Solax  She will send you a private message here.



Solax
I'm a Participant Level 2

Hello, 

 

thank you for your answer, so I can confirm that I had no confirmation message regarding an account cancellation and I had no final bill as well.