How to restore my 1 key to access my VB?

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I'm a Participant Level 1 Meemi
I'm a Participant Level 1

How to restore my 1 key to access my VB?

By wanting to go to get back my messages on my vocal messaging, I push on the 1 button. We asked me to register a code, I have register my password. Since, to I am told that the number don't work. How I can make to reset the 1 key to acess my message??

 

 

 

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Former Moderator FidoJonathan
Former Moderator

Re: How to restore my 1 key to access my VB?

Hello Meemi,

 

Welcome to the Fido technical community,

 

Can I have the brand and the model please?

 

You may need to call our customer service line to get the voicemail number. We can be reach by calling 1-888-481-FIDO.

 

I hope this helps,

 

 



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Fido Employee Kayla_Fido
Fido Employee

Re: How to restore my 1 key to access my VB?

Hello,

I see that this post is a bit old but I just wanted to provide a direct way to program your voicemail for any future issues.

It is best if you check out:
http://forums.fido.ca/t5/forums/forumtopicpage/board-id/NonTechnical/message-id/9319#M9319

Hope this helps!

Cheers


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