How to remove Data top-ups

How to remove Data top-ups

How to remove Data top-ups

SOLVED
Emilypaige
I'm a Participant Level 1

How to remove Data top-ups

On my bill I see that I have a data Top-Up coming up every month for $20 and it's for an extra 1.5 data I have called and asked them to take that off cuz I don't need a data top up every month he told me I could do it from my end but I asked him to do it for me he said it was done but it's still charging me on my bell. how do I do it from my end?

Accepted Solution

Re: How to remove Data top-ups

Solved by Senior MVP Senior MVP

Hello Emilypaige,

 

  Welcome to the community!

 

  Have you tried to text CANCEL to 222?

 

Data Top-ups.jpg

Taken from here.

 

Hope this helps Smiley

 

Cheers

View solution in context
1 REPLY 1
Cawtau
Senior MVP

Hello Emilypaige,

 

  Welcome to the community!

 

  Have you tried to text CANCEL to 222?

 

Data Top-ups.jpg

Taken from here.

 

Hope this helps Smiley

 

Cheers