How to remove Data top-ups

[Emilypaige]

On my bill I see that I have a data Top-Up coming up every month for $20 and it's for an extra 1.5 data I have called and asked them to take that off cuz I don't need a data top up every month he told me I could do it from my end but I asked him to do it for me he said it was done but it's still charging me on my bell. how do I do it from my end?

[Emilypaige]

Hello Emilypaige,

  Welcome to the community!

  Have you tried to text CANCEL to 222?

Taken from here.

Hope this helps

Cheers

[Cawtau · Accepted solution]

Hello Emilypaige,

  Welcome to the community!

  Have you tried to text CANCEL to 222?

Taken from here.

Hope this helps

Cheers