How to pro-rate my bill after cancellation?

How to pro-rate my bill after cancellation?

How to pro-rate my bill after cancellation?

SOLVED
ar17
I'm a Participant Level 1

How to pro-rate my bill after cancellation?

I want to know how can I ask for a cheque with the credit that was left over after the cancellation of my account.

There is no option on the call center and the messanger support is not answering me. Thank you!

Accepted Solution

Re: How to pro-rate my bill after cancellation?

Solved by Former Moderator FidoMaria

Hi @ar17 & welcome to the Community!

 

If there's a credit balance on your final bill, it will automatically be refunded by cheque and mailed to the address we have on file within 3 weeks of you receiving your final bill.

 

Hope this helps. Smiley

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1 REPLY 1
FidoMaria
Former Moderator

Hi @ar17 & welcome to the Community!

 

If there's a credit balance on your final bill, it will automatically be refunded by cheque and mailed to the address we have on file within 3 weeks of you receiving your final bill.

 

Hope this helps. Smiley