How to get Spotify Premium started

How to get Spotify Premium started

How to get Spotify Premium started

SOLVED
Superman12
I'm a Participant Level 1

How to get Spotify Premium started

Hey there, I just signed up with Fido, and I got Spotify with it for 2 years, how do I get the premium started ?

 

 

***Edited to add labels***

Accepted Solution

Re: How to get Spotify Premium started

Solved by MVP MVP

Hi @Superman12 

 

You can get all the info to get you up and running here.

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11 REPLIES 11
arokeach
I'm a Participant Level 3

Hello, I am trying to get on to Spotify Premium which should be included with my price plan. While I am able to get an access code from fidohub.ca, I am unable to link my fido account to spotify to switch fromm free to premium

Hi @arokeach & welcome to the Community!

 

Have you checked out our blog on how to setup your subscription? What happens when you try to link the account?



arokeach
I'm a Participant Level 3

Hello,


Thanks for your reply.

I've tried the step-by-step instructions but am never prompted to connect fido to my spotify account.

Any suggestions would be appreciated.

Hi @arokeach!

 

 

So you are not able to complete step #5? Were you able to log in to Spotify?



arokeach
I'm a Participant Level 3

Hello,

Thanks again for your reply

I am able to logon to Spotify through my facebook account, but only have the "free" service.

If you follow the steps that FidoMaria sent you, at which point does it fail? 

 



arokeach
I'm a Participant Level 3

After step 3.

I have tried deleting my spotify app, and redownloading it from the fidohub link.

After that, when I open up the spotify application, I am able to logon with facebook, but I am never asked to connect it to fido.

@arokeach Thanks for the extra info! Are you currently doing this while connected to cellular data, or to WiFi?



arokeach
I'm a Participant Level 3

On data

Alright. I'll send you a PM to take a closer look into this. 

 

Talk to you soon. Smiley



KAPABLE-K
MVP

Hi @Superman12 

 

You can get all the info to get you up and running here.