How to find my current data usage ?

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I'm a Participant Level 1
I'm a Participant Level 1

How to find my current data usage ?

 

 Everytime i try to log in in my account i cant check my data usage balance.

 

***Edited to remove private information ***

Accepted Solution

Re: How to find my current data usage ?

Hi @Fahmi are you using the Fido website or the Fido MyAccount app?  

 

For Fido.ca website @FidoMegan has provided the correct steps to follow above.

 

For Fido MyAccount app the Usage should be showing on the first page when you open the app.  

 

Let us know what steps you're taking and where you are getting stuck - we'll get it sorted out for you! 

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Former Moderator
Former Moderator

Re: How to find my current data usage ?

Hi @Fahmi

 

When you log in on fido.ca, click on Services and then on Mobile. From there, you should see your data usage tracker. 

 

What happens when you do this? 

 

 



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Former Moderator
Former Moderator

Re: How to find my current data usage ?

Hey @Fahmi

 

Did you figure it out? Let us know! Smiley 



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Fido Employee
Fido Employee
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Re: How to find my current data usage ?

Hi @Fahmi are you using the Fido website or the Fido MyAccount app?  

 

For Fido.ca website @FidoMegan has provided the correct steps to follow above.

 

For Fido MyAccount app the Usage should be showing on the first page when you open the app.  

 

Let us know what steps you're taking and where you are getting stuck - we'll get it sorted out for you! 



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