How to end a plan

[sneike]

Hi,

I'm moving out of Canada for good in a month and I would like to end my plan, right now I have a Mobile Internet Rate Plan for 15 $ a month. 

Is there a way to end it on line or o switch to a pay as you go plan?

Thanks

[FidoJulien]

Hey there!

Welcome to the community

It is not possible to cancel via self-serve.  However, you can cancel or switch to prepaid without calling.  You can either contact us using any of the options you'll find here or we can send you a PM.

Keep us posted!

[sneike]

Hi Julien,

if you could PM it would be great.

Thanks

[FidoFrancois]

Hi sneike! I'm following up on behalf of FidoJulien. 

We'll be sending you a PM shortly.

[sneike]

Thank you Francois