How to chat with customer service

How to chat with customer service

How to chat with customer service

SOLVED
Banooyemehr
I'm a Participant Level 1

How to chat with customer service

I can't speak English very well,chatting was better than speaking for me ,how can I chat with customer service,I have many problems.

 

Accepted Solution

Re: How to chat with customer service

Solved by Former Moderator FidoMatt

Hi Banooyemehr. 

 

To chat with an agent, you just have to go through the My Account section of the website and select the online chat option. 

 

Since you came in through here this time, we will send you a private message to see if we can help you through here. Smiley 

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3 REPLIES 3
FidoMatt
Former Moderator

Hi Banooyemehr. 

 

To chat with an agent, you just have to go through the My Account section of the website and select the online chat option. 

 

Since you came in through here this time, we will send you a private message to see if we can help you through here. Smiley 



Linus9999
I'm a Participant Level 1

i have tried and never seen there is online chat option.

 

can you plz show where it is clearly? thank you

Hey Linus9999,

You'll need to be logged in as the Account Holder to see it. It will be a grey box on the middle left of the screen.

Let me know if you find it Smiley