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I have a fido cell phone for several years, and I have an online account to access my bills using my cell phone number to login.
Recently, I applied fido internet service and have started to use fido internet service.
How can I access the internet service bills using the same login (phone number)? how to add the new service info into my existing online account?
**Edited title to add clarity
Solved! Go to Solution.
January 2017
Hey @sunyajun ,
Do you log in to Fido.ca with your email or your phone number?
If you login with your phone number, you'll have to create a new account by clicking on My Account - Register Now , you'll need to register with your email and this will allow you to see both accounts!
Hope this helps.
@sunyajun You can contact customer service or a moderator here can help you link the two accounts.
who is moderator?
@sunyajun wrote:
who is moderator?
Hello Sunyajun,
Happy New Year and welcome to the community!
Taken from here.
If you put your cursor over one of their images (on the linked page), it will pop-up with a little information box. The moderators and community specialists are identified under their community names. Alternatively, you can send the PM to @FidoSolutions.
Hope this helps
Cheers
Hey @sunyajun ,
Do you log in to Fido.ca with your email or your phone number?
If you login with your phone number, you'll have to create a new account by clicking on My Account - Register Now , you'll need to register with your email and this will allow you to see both accounts!
Hope this helps.