How to add a new service account into my online account ( linking mobile and internet services )

[sunyajun]

I have a fido cell phone for several years, and I have an online account to access my bills using my cell phone number to login.

Recently, I applied fido internet service and have started to use fido internet service.

How can I access the internet service bills using the same login (phone number)? how to add the new service info into my existing online account? 

**Edited title to add clarity

[sunyajun]

Hey @sunyajun , 

Do you log in to Fido.ca with your email or your phone number?

If you login with your phone number, you'll have to create a new account by clicking on My Account - Register Now , you'll need to register with your email and this will allow you to see both accounts!

Hope this helps.

[KAPABLE-K]

@sunyajun You can contact customer service or a moderator here can help you link the two accounts.

[sunyajun]

ｗｈｏ　ｉｓ　ｍｏｄｅｒａｔｏｒ？

[Cawtau]

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@sunyajun wrote:

ｗｈｏ　ｉｓ　ｍｏｄｅｒａｔｏｒ？

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Hello Sunyajun,

  Happy New Year and welcome to the community!

  

Taken from here. 

  If you put your cursor over one of their images (on the linked page), it will pop-up with a little information box. The moderators and community specialists are identified under their community names. Alternatively, you can send the PM to @FidoSolutions. 

  Hope this helps

Cheers

[FidoRanya · Accepted solution]

Hey @sunyajun , 

Do you log in to Fido.ca with your email or your phone number?

If you login with your phone number, you'll have to create a new account by clicking on My Account - Register Now , you'll need to register with your email and this will allow you to see both accounts!

Hope this helps.