How to activate Spotify Premium

[Atoma087]

Hi there, I just signed up to Fido pulse plan and supposed to gt access to Spotify Premium. I read that to proceed with activation, you are supposed to receive a link to fidohub.ca, which I haven't received yet. Does it supposed to come automatically when you get plan, or how does it work? Thanks

[Atoma087]

Hello @Atoma087,

Welcome to the community!

You will need to activate Spotify , it does not happen automatically.

To activate it follow the instructions here.

[KAPABLE-K · Accepted solution]

Hello @Atoma087,

Welcome to the community!

You will need to activate Spotify , it does not happen automatically.

To activate it follow the instructions here.

[cindeethai]

I get the code but there is no link to click on to login to spotify

[FidoCharles]

Hey @cindeethai

Welcome to the Community!

Did you have a look at the instructions? You can view the step-by-step guide in the link @KAPABLE-K sent

The code you receive by text have to be entered on the second step on FidoHub.ca for you to be able to access the next step to activate Spotify Premium

[SV65]

I can't be the only one with this problem too.

Done the codes from text -  after doing so numerous times (clearing cache, log out/log in, wireless/no wireless) the fidohub.ca page always goes back to this message:

Then when you go back to MANAGE SECTION of my acccount page you get this with no signup link:

Clicking on manage just puts me back to the first pic I posted that states for me to get my link via www.fido.ca/login

I've messaged SPOTIFY at request of one of your FIDO operators.  Had a two day conversation of messages with them trying to figure it out and they finally referred me back to FIDO to figure it out.  Just want my premium Spotify trial as part of my new plan.  Can't be that hard to set me up with the same link FIDO sends out for this Premium plan setup - never received one by email when I signed up.

I got this as well via Spotify after they tried to help with a Spotify access link:

I've never redeemed any offer with Fido for Spotify - just found out what Spotify is over the last 6 months or so but never went on.  Once my $60/10G deal came through I decided to do so.  Any thoughts out there from you Mods on how to access this?

[FidoPamela]

Hey @SV65! 

Have you ever had Spotify Premium on the account you were trying to use whether as a paid membership or a trial version? 

With the Discover Spotify Premium, the 6 months are only redeemable if you've never had Spotify Premium on the account. 

Let me know! 

[SV65]

Neither premium nor free ever done til free one yesterday.

[FidoMaria]

@SV65 Have you answered the PM I sent you earlier this week so we can check out your account? Let me know.

[SV65]

Thought I did when you first sent it - redid it just now to be sure.

[FidoMaria]

Hi @Huhdkd & welcome to the Community!

Can I help you with anything?

[comeon]

I am having the exact same issue - I never received the welcome SMS. I can get the code on wifi on my computer but no activation link. When I try on my phone, it just keeps re-routing me to Fido login. 

[FidoRachel]

Hey @comeon, did you try to activate it through Fidohub.ca? 

[SK01]

Did you ever resolve this? I'm having the same issue

[FidoPamela]

Hey @SK01! 

We can help with that Have you received any welcome text message? 

Have you tried to go on Manage my services on My Account? 

Let me know!