How to Change fido account name

How to Change fido account name

How to Change fido account name

SOLVED
Gina_lynn
I'm a Participant Level 1

How to Change fido account name

I am inquiring on behalf of my friend, who is changing her legal name, on how to 

 

 

 

Accepted Solution

Re: How to Change fido account name

Solved by Fido Employee Tru

@Gina_lynn wrote:

I am inquiring on behalf of my friend, who is changing her legal name, on how to 


Hi Gina_lynn,
In this case, she will need to contact our customer service and they will ask her to fax the Change of Name Certificate or the updated Birth Certificate to be able to update the information.
I hope that this is helping you.

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3 REPLIES 3
Tru
Fido Employee
Fido Employee


@Gina_lynn wrote:

I am inquiring on behalf of my friend, who is changing her legal name, on how to 


Hi Gina_lynn,
In this case, she will need to contact our customer service and they will ask her to fax the Change of Name Certificate or the updated Birth Certificate to be able to update the information.
I hope that this is helping you.



Wronged
I'm a Participant Level 1

Who uses/has a fax anymore?

Why not something more modern, say like carrier pigeon or telegraph? lol

You're asking me to send sensitive personal information to a unsecured catch all fax.. rrright.

Paolo
I'm an Expert Level 2

then she needs to phone into customer service most likely.