How do i remove my data add-on from fido online service?

How do i remove my data add-on from fido online service?

How do i remove my data add-on from fido online service?

SOLVED
kulala629
I'm a Participant Level 2

How do i remove my data add-on from fido online service?

I am currently working in Aisa and will not return to canada in the next couple years but i do want to keep my phone # in the cheapers way therefor i was trying to remove my data add-on from fido online service but it was not sucess can any one tell me how to do it thanks a lot.

 

 

Accepted Solution

Re: How do i remove my data add-on from fido online service?

Solved by Former Moderator FidoMaria

Hi @kulala629 & welcome to the Community!

 

Do you have a prepaid account, or a monthly account? If you have a monthly account, I'll need to make the change for you.

 

Let me know & I'll send you a PM. Smiley

View solution in context
5 REPLIES 5
KAPABLE-K
MVP

@kulala629 You will not be able to do that from your online account, a moderator here will be able to get that done for you.



Hi @kulala629 & welcome to the Community!

 

Do you have a prepaid account, or a monthly account? If you have a monthly account, I'll need to make the change for you.

 

Let me know & I'll send you a PM. Smiley



kulala629
I'm a Participant Level 2

Hi Maria and thanks for all your team's reply, currently I do have monthly plan with Fido, I'll really appreciate if you can remove the add on for me, Is any information I need to provide to you? 

Hey kulala629!

 

I'll send you a PM to take care of this with you! Smiley



kulala629
I'm a Participant Level 2

Hello Kevin Thanks, i am really newbie in this fourm where do i receive PM? or i have to check my cell phone?