How do I check when my plan ends?

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I'm a Contributor Level 1

How do I check when my plan ends?

I have tried looking everywhere on my account but I cannot find the sectiont hat tells me when my Tab24 agreement ends. It use to be on the overview page, but now it is gone.

 

 

 

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Re: How do I check when my plan ends?

Hi @EricaKBell!

 

You'd need to log into your account, select your number, and then scroll down to My Device. You'd then see Next Upgrade with a date. The date is the end of your agreement.

 

Do you see that in your account?

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Re: How do I check when my plan ends?

Hi @EricaKBell!

 

You'd need to log into your account, select your number, and then scroll down to My Device. You'd then see Next Upgrade with a date. The date is the end of your agreement.

 

Do you see that in your account?



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Re: How do I check when my plan ends?

I do not see any option to select my number. All I see if my bill on my account overview, payment options, and account and profile settings. It is the same on both my PC and mobile.

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Re: How do I check when my plan ends?

Try this Fido.ca > My Account > Services > Mobile and scroll down until you see My Device. You will see the section Next upgrade which is one month before you're agreement ends. Smiley



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