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November 2011
Hi
I have voicemail on my Fido prepaid cell phone and I don't want it. How do I turn it off?
Thank You
P.S: I know I only pay for the call time to retrieve the messages, not a monthly fee. My reasons are not to do with cost.
November 2011
July 2016
I am trying to cancel voicemail on my Fido prepaid account as well. Currently, there is no "Manage add-ons" tab or "Change your add-ons" option anywhere that I can find. Perhaps things have changed since 2011? Can someone help please? Thanks.
July 2016
November 2016
can you post a solution here plz?
November 2016
Hey @IrinaSamosiuk
I just responded to your PM to get this sorted out for you. We'll continue with you there.
December 2016
Hello, could you also help me to cancel my voice mail, plase?
December 2016
Hey @maxmaslyuk,
Welcome to our Community
I can definitely help you with that! I'll send you a PM shortly to get started!
December 2016
Hi Claudia,
Can you help me as well please? I am also looking to cancel Voice mail service. Not sure why this is being responded to privately as well, believe many more people will have the same doubt in future.
Thanks
Laks.
December 2016
Hey @catchlaks,
Can you confirm if you're trying to remove the voicemail from a prepaid service? It is a little different for prepaid services as we need to go through the account to disable the feature. For confidentiality reasons we can only go through your account in private conversation.
Let us know and we'll send you a PM!