How do I cancel Spotify?

[rxcidivist]

I've subscribed to premium Spotify via Fido and now I'd like to cancel it. How do I do that?

[rxcidivist]

Hey everyone!

I thought I'd provide an updated solution to this thread as it's been a while since we launched our Spotify promo and certain things have changed a little

If on the older 2 year Spotify promotion, the Premium subscription will cancel itself automatically at the end of the 2 year period. It's not possible to cancel it before that.

Now, for those of you on the 6 month promo, if you decide to no longer use the service you can cancel it via Fidohub.ca. All you need to do is enter your number, and you'll receive a code. Enter that code back on Fidohub and from there you can manage the subscription! 

Hope this helps everyone out!

[FidoManuel]

Hey there!

Do you have a free subscription to Spotify Premium (include with any Pulse plan)?

[donglegoblin]

I wish to cancel Spotify as well. How??

[FidoRachel]

Hey! If you have Spotify Premium with us, you need to cancel it on www.fidohub.ca

Hope it helps! 

[omidd1]

hi 

1-I have a pluse plane whit Fido,so do i pay a monthly fee ( 9$ ) for premium spotify?

2- Pleas Tell me exactly how can i unsecribe my premum spotify,cause i check the fidoHub but can not do that !!??

[FidoKenny]

Hey omidd1 and welcome to the Community

With a pulse plan, the Spotify Premium is included for 2 years.

So you shouldn't have to pay $9 per month for the service. And this is probably why you don't have the option to take it off on Fidohub.ca.

To get this looked into, you can reach us on Twitter and Facebook as well

[ghfgfff]

Is this a joke? I can`t cancel spotify through fidohub

[FidoMegan]

Hey ghfgfff! 

I'll send you a PM so we can check this out!

[amiltha]

how do you cancle spotify primum . im not able to do so on fidohub 

[FidoManuel]

Hey amiltha!

Are you getting an error message when trying to cancel your subscription through the fidohub.ca?

Do you have a Pulse plan? Are you using the standalone Spotify Premium ad-on?