I've subscribed to premium Spotify via Fido and now I'd like to cancel it. How do I do that?
Solved! Go to Solution.
I thought I'd provide an updated solution to this thread as it's been a while since we launched our Spotify promo and certain things have changed a little
If on the older 2 year Spotify promotion, the Premium subscription will cancel itself automatically at the end of the 2 year period. It's not possible to cancel it before that.
Now, for those of you on the 6 month promo, if you decide to no longer use the service you can cancel it via Fidohub.ca. All you need to do is enter your number, and you'll receive a code. Enter that code back on Fidohub and from there you can manage the subscription!
Hope this helps everyone out!
Hey omidd1 and welcome to the Community
With a pulse plan, the Spotify Premium is included for 2 years.
So you shouldn't have to pay $9 per month for the service. And this is probably why you don't have the option to take it off on Fidohub.ca.
To get this looked into, you can reach us on Twitter and Facebook as well