How can I check my plan now?

How can I check my plan now?

How can I check my plan now?

Jackyblazer
I'm a Participant Level 2

How can I check my plan now?

I've changed my plan from prepaid to monthly just yesterday. And I called to fido today to change my plan again.

While I am trying to check my plan, after logging on to my account, I cannot see the details of this number. Then I tried the app but it just shows "We've hit a snag. Please check back later."

So how can I check my plans and usage of my number?

 

 

1 REPLY 1
FidoTerry
Former Moderator

Hey @Jackyblazer! Smiley

 

There's sometimes a 24 delay after a new account activation is done, which can explain the error message.

 

Does the same thing happen when you try to use a different browser? Let us know if the issue persists after 24 hours. 

 

You will be able to check your plan details by logging on Fido.ca > My account > Services > Mobile > My plan