How can I cancel my plan ?

How can I cancel my plan ?

How can I cancel my plan ?

SOLVED
rodrigue1
I'm a Participant Level 1

How can I cancel my plan ?

Hi ! I moved back to France and I would like to cancel my plan... Thanks a lot

 

Accepted Solution

Re: How can I cancel my plan ?

Solved by Former Moderator FidoMaria

Hi @rodrigue1 & welcome to the Community! Smiley

 

Since a cancelation request can only be placed by a rep, I'd need to send you a PM. Alternatively you can also contact us through one of these methods.

 

Let me know what you prefer!

View solution in context
7 REPLIES 7
FidoMaria
Former Moderator

Hi @rodrigue1 & welcome to the Community! Smiley

 

Since a cancelation request can only be placed by a rep, I'd need to send you a PM. Alternatively you can also contact us through one of these methods.

 

Let me know what you prefer!



Clara7
I'm a Participant Level 3

Hello,

 

I am also moving back to France and I would like to cancel my plan as well.

 

Thank you in advance.

 

Clara

FidoMaria
Former Moderator

Hi @Clara7!

 

You'll need to get in touch with Customer Service to cancel your plan. You can reach us here. If you prefer, I can send you a PM.

 

Let me know. Smiley



Clara7
I'm a Participant Level 3

Hello,

 

Yes could you send me a DM please.

 

Thank you

FidoMaria
Former Moderator

@Clara7 on it's way! Smiley



dwei1
I'm a Participant Level 1

Hello Fido

 

I will be leaving Canada. How can I deactivate my sim, and how do I not get charged the monthly fees

 

Thanks

FidoMaria
Former Moderator

Hi @dwei1 & welcome to the Community!

 

To cancel your account, you'll need to get in touch with customer service. If you prefer, I can also send you a PM.

 

Let me know. Smiley