How can I cancel my plan ?

[rodrigue1]

Hi ! I moved back to France and I would like to cancel my plan... Thanks a lot

[rodrigue1]

Hi @rodrigue1 & welcome to the Community!

Since a cancelation request can only be placed by a rep, I'd need to send you a PM. Alternatively you can also contact us through one of these methods.

Let me know what you prefer!

[FidoMaria · Accepted solution]

Hi @rodrigue1 & welcome to the Community!

Since a cancelation request can only be placed by a rep, I'd need to send you a PM. Alternatively you can also contact us through one of these methods.

Let me know what you prefer!

[Clara7]

Hello,

I am also moving back to France and I would like to cancel my plan as well.

Thank you in advance.

Clara

[FidoMaria]

Hi @Clara7!

You'll need to get in touch with Customer Service to cancel your plan. You can reach us here. If you prefer, I can send you a PM.

Let me know.

[Clara7]

Hello,

Yes could you send me a DM please.

Thank you

[FidoMaria]

@Clara7 on it's way!

[dwei1]

Hello Fido

I will be leaving Canada. How can I deactivate my sim, and how do I not get charged the monthly fees

Thanks

[FidoMaria]

Hi @dwei1 & welcome to the Community!

To cancel your account, you'll need to get in touch with customer service. If you prefer, I can also send you a PM.

Let me know.