Higher than usual invoice

Higher than usual invoice

Higher than usual invoice

SOLVED
cdylan241
I'm a Participant Level 1

Higher than usual invoice

why is my bill so high

Accepted Solution

Re: Higher than usual invoice

Solved by Moderator

Welcome to the community @cdylan241!

 

There can be quite a few factors that can affect your billing such as usage or a recent change of services. 

 

Have you had the chance to download the full PDF version of your invoice to see what exactly was billed? 

 

Once you've done that, we can definitely go ahead and go over any charges you're unsure of! Just hit us up through any of our customer care channels or if you prefer we can send you a PM here on the community!

 

Let us know Smiley

 

 

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1 REPLY 1
FidoNick
Moderator

Welcome to the community @cdylan241!

 

There can be quite a few factors that can affect your billing such as usage or a recent change of services. 

 

Have you had the chance to download the full PDF version of your invoice to see what exactly was billed? 

 

Once you've done that, we can definitely go ahead and go over any charges you're unsure of! Just hit us up through any of our customer care channels or if you prefer we can send you a PM here on the community!

 

Let us know Smiley