Haven't received my May bill

Haven't received my May bill

Haven't received my May bill

SOLVED
Etienne111
I'm a Participant Level 1

Haven't received my May bill

i havent received me bill i can i see in me account that the next bills is 9 mai and now were 17mai and i dont get me bill yet hep ._.

Accepted Solution

Re: Haven't received my May bill

Solved by Former Moderator FidoRanya

Hey @Etienne111

 

Welcome to the Community! 

 

While your bill should normally be available 2 to 5 days after your billing cycle ends, we sometimes experience delays! 

 

If the delay is longer than it should be,your due date will be extended! 

 

Hope this helps Smiley .

View solution in context
3 REPLIES 3
Billdates
I'm a Participant Level 3

Hi Etienne111,

 

I have the same issue... search for my comments under Bill dates.  Why do we have to beg for our bills... should they not provide them within a day of the bill date?

 

Hope you got your bill... I am still waiting... this is day 5 and they normally don't post them to the accounts for at least 6 or 7.  Sad... maybe they need a new computer :D

 

Hey @Billdates,

 

I've answered your other post Smiley



FidoRanya
Former Moderator

Hey @Etienne111

 

Welcome to the Community! 

 

While your bill should normally be available 2 to 5 days after your billing cycle ends, we sometimes experience delays! 

 

If the delay is longer than it should be,your due date will be extended! 

 

Hope this helps Smiley .