Hard Credit Check? -31 pts!

Hard Credit Check? -31 pts!

Hard Credit Check? -31 pts!

SOLVED
DeeJumpz9m
I'm a Participant Level 1

Hard Credit Check? -31 pts!

Is there anyway to dispute this hard credit check? I came in to get 2x data-only sims and next thing I know I have a hard pull from rogers communications and my score drops to -31. Who do I talk to to reverse this to a soft pull. This is ridiculous.

A credit card hard pull is about -6 to -15 points...

Accepted Solution

Re: Hard Credit Check? -31 pts!

Solved by Moderator

Hey @DeeJumpz9m!

 

When a request to open a Fido account is made, and you're a new customer, a credit check through the credit bureau is required. The store does advise of the credit check prior to processing it. 

 

As it's to open a service, it's a hard credit check and unfortunately cannot be reversed.  

 

I hope this clears it up, we're here if you have other questions.

 

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1 REPLY 1
FidoNick
Moderator

Hey @DeeJumpz9m!

 

When a request to open a Fido account is made, and you're a new customer, a credit check through the credit bureau is required. The store does advise of the credit check prior to processing it. 

 

As it's to open a service, it's a hard credit check and unfortunately cannot be reversed.  

 

I hope this clears it up, we're here if you have other questions.