Half the time messages won't sent..New phone a month old please help I use it for work!!!!

Half the time messages won't sent..New phone a month old please help I use it for work!!!!

Half the time messages won't sent..New phone a month old please help I use it for work!!!!

Shelley12345
I'm a Participant Level 3

Half the time messages won't sent..New phone a month old please help I use it for work!!!!

 

 

6 REPLIES 6
FidoPamela
Former Moderator

Hey @Shelley12345

 

That doesn't sound right at all. We can definitely look into this with you.

 

Can you let us know which phone model you're using? Also, can you try to send yourself a text message and see if it goes through?

 

Let me know Smiley 



Shelley12345
I'm a Participant Level 3

Still sending after a few minutes...some go through some don't..been a few days..not to great as I have work messages not sending in a timely manner😑

Hey @Shelley12345

 

Can you tell us if this is with the messaging App that comes with the phone by default or any other messaging App? 



Shelley12345
I'm a Participant Level 3

The one that came on the phone

Is the app up to date? Also, does this happen when you have a lower network connection by any chance? 



Shelley12345
I'm a Participant Level 3

Lg4