HTC One S - mobile internet

HTC One S - mobile internet

HTC One S - mobile internet

SOLVED
jagrant
I'm a Participant Level 2

HTC One S - mobile internet

Just got my new phone two days ago.  Set up my email address and was happily receiving emails on my phone as well as on my laptop at home.  This morning Telus email would not let me sign on to my mail on laptop.  Finally got if fixed, but tech said I could not have my phone on for emails at the same time as my laptop.

 

seems odd as this was not a problem initially.
  Now I've tried closing off laptop email and signing onto my phone and email will not work.

 

does anyone have suggestions on what I can do?

 

 

Accepted Solution

Re: HTC One S - mobile internet

Solved by Fido Employee FidoCristina

Hey everyone!

 

Although this thread is quite old, I'd like to add a little update since I came across it Smiley

 

I find this situation very intriguing. For sure something was changed by the email provider yet I have never heard so far about not being able to access your emails from a few sources the same time. I do all the time for my yahoo and gmail.

So just contact email provider and tell them this is inacceptable...:smileyfrustrated:

 

Hope it helps!

 

Cheers

View solution in context
2 REPLIES 2
FidoCristina
Fido Employee

Hey everyone!

 

Although this thread is quite old, I'd like to add a little update since I came across it Smiley

 

I find this situation very intriguing. For sure something was changed by the email provider yet I have never heard so far about not being able to access your emails from a few sources the same time. I do all the time for my yahoo and gmail.

So just contact email provider and tell them this is inacceptable...:smileyfrustrated:

 

Hope it helps!

 

Cheers



FidoJudhy
Former Moderator


@ Community: Anyone experiencing / experienced a similar issue? How did you get it resolved?