Follow up on the activation of travel pack

Follow up on the activation of travel pack

Follow up on the activation of travel pack

SOLVED
Drizzles
I'm a Contributor Level 1

Follow up on the activation of travel pack

Hi, i redeemed my fido dollars by getting a travel pack on july 6th. The activation period should be on the 9th. I am already out of Canada and still no travel pack activated. What number should I call that i will not be charged since I am out of canada?

 

 

****Edited to add Labels***

Accepted Solution

Re: Follow up on the activation of travel pack

Solved by Moderator

Hey @Drizzles

 

You can call us toll free from the U.S by dialing 1-514-933-3436.

Otherwise if you are calling us from outside of Canada / U.S you can use this number from your mobile phone: +1-514-925-4590

 

I'll also send you a PM to check out the details of your account with you. Smiley 

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2 REPLIES 2
FidoPierre
Moderator

Hey @Drizzles

 

You can call us toll free from the U.S by dialing 1-514-933-3436.

Otherwise if you are calling us from outside of Canada / U.S you can use this number from your mobile phone: +1-514-925-4590

 

I'll also send you a PM to check out the details of your account with you. Smiley 



Drizzles
I'm a Contributor Level 1

Im in Asia right now. Is it toll free from here? Thank you for your prompt reply. I will be waiting for your PM.


@FidoPierre wrote:

Hey @Drizzles

 

You can call us toll free from the U.S by dialing 1-514-933-3436.

Otherwise if you are calling us from outside of Canada / U.S you can use this number from your mobile phone: +1-514-925-4590

 

I'll also send you a PM to check out the details of your account with you. Smiley