Follow up on the activation of travel pack

[Drizzles]

Hi, i redeemed my fido dollars by getting a travel pack on july 6th. The activation period should be on the 9th. I am already out of Canada and still no travel pack activated. What number should I call that i will not be charged since I am out of canada?

****Edited to add Labels***

[Drizzles]

Hey @Drizzles! 

You can call us toll free from the U.S by dialing 1-514-933-3436.

Otherwise if you are calling us from outside of Canada / U.S you can use this number from your mobile phone: +1-514-925-4590

I'll also send you a PM to check out the details of your account with you.  

[FidoPierre · Accepted solution]

Hey @Drizzles! 

You can call us toll free from the U.S by dialing 1-514-933-3436.

Otherwise if you are calling us from outside of Canada / U.S you can use this number from your mobile phone: +1-514-925-4590

I'll also send you a PM to check out the details of your account with you.  

[Drizzles]

Im in Asia right now. Is it toll free from here? Thank you for your prompt reply. I will be waiting for your PM.

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@FidoPierre wrote:

Hey @Drizzles! 

You can call us toll free from the U.S by dialing 1-514-933-3436.

Otherwise if you are calling us from outside of Canada / U.S you can use this number from your mobile phone: +1-514-925-4590

I'll also send you a PM to check out the details of your account with you.  

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