Flip game won't refresh

[Nilly]

So ive been playing the flip game and having fun doing so.  But the last 3 day the game hasn't refreshed in order for me to get my 5 plays.  App is up to date.  Anyone else with this issue?

[FidoPamela]

Hey @Nilly! 

Welcome to the Community  

Glad you're enjoying the game! It's definitely odd. Have you tried deleting the app and installing it back to see if there's any change?

[Nilly]

Yes I've uninstalled the app and reinstalled with no such luck

[FidoPamela]

That's definitely odd.

Have you tried with both WiFi and cellular data? Can you also let me know whether you were logged in on the app?

[Nilly]

Yes I'm logged in to the app.  I wonder if there is a limit to the amount of entries.  My wife is also with fido and she has reached the same number of entries as I and she too can no longer play.  33 entries is what we both have.

[FidoPierre]

Hey @Nilly, 

There shouldn't be any limits of the sort. You can check out all of the official contest rules here. 

Can you confirm if you've tried disabling your Wi-Fi and trying again? 

[Nilly]

Yes sorry.  I get the same result being on WiFi or LTE

[FidoSamantha]

Thanks for confirming @Nilly!

I'm going to send you a PM so we can flag this