First phone bill

First phone bill

First phone bill

SOLVED
Williamtremblay
I'm a Participant Level 1

First phone bill

The last email I got said my bill would be emailed to me Oct 2nd and it's now Oct 3rd, and I still haven't gotten anything. Anyone have any clues on what I should be doing? 

 

Or why my first phone bill was 221$ when it's supposed to be 90$?? Like tf? 

Accepted Solution

Re: First phone bill

Solved by Moderator

Welcome to the Community @Williamtremblay!

 

The invoice is usually released about 4-6 days after the end of the bill cycle. If the bill cycle is the 2nd, it's quite normal the bill is not yet out.

 

In terms of the charges on the first bill, did you get a chance to download the invoice and review what was billed?

 

You can find info on how to do that right here.

 

Hope this helps Smiley

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1 REPLY 1
FidoNick
Moderator

Welcome to the Community @Williamtremblay!

 

The invoice is usually released about 4-6 days after the end of the bill cycle. If the bill cycle is the 2nd, it's quite normal the bill is not yet out.

 

In terms of the charges on the first bill, did you get a chance to download the invoice and review what was billed?

 

You can find info on how to do that right here.

 

Hope this helps Smiley