Finally got some great service!

Finally got some great service!

Finally got some great service!

tkucey
I'm a Contributor Level 1

Finally got some great service!

This is a big shout out and THANKs to Stephanie for helping me today after 6 weeks (literally!) of having to call in to get my usage mins because no other operator could figure out how to log me in. I heard every excuse in the book and of course, it will be fixed soon....6 weeks of that. 

As a first time with contract [always been prepaid with other service providers] I was about ready to bolt, so finally some good service with Fido.

 

Very appreciative Ms. S!

 

 

 

3 REPLIES 3
FidoCatherine
Former Moderator

Hey tkucey

 

Thanks for the feedback 😃 I'm happy she could help figure it out with you!

 

Feel free to reach out to us through Facebook or Twitter if you ever need help with your Prepaid account. 

 

 

 

 

 



tkucey
I'm a Contributor Level 1

yeeeah. except that she said she was going to give me extra minutes for all the inconiveinces I had, those never showed up. Too bad I thought it was a good offer and went and used the most of my dayitme mins. thinking I had more...

FidoMegan
Former Moderator

Hey tkucey! 

 

That's strange! I'll send you a PM and we'll check that out!