Final Bill

Final Bill

Final Bill

I'm a Participant Level 1

Final Bill

I cancelled my account at Aug 11,  and the circle start from Aug 5,  only one week used.

But the online bill keeps ask me to pay a full monthly payment,  $59

I called a representative and she told me that I don't need to pay this.  There will be a new bill send to me in these days.

However, today i receive an email by Fido , it told me if i don't pay the bill immediately,  it will affect my personal credit record. 

Please give me an explanation.



Former Moderator

Welcome to the Community @dalizhou!


Rest assured you'll receive a final invoice with the necessary adjustments if you cancelled the service after the bill was already created.


If you'd like, I can send you a PM to look into this in more detail with you.


Let me know Smiley