Fidofree5.com/#Montreal event registration issue - "Sorry there was an error..."

Fidofree5.com/#Montreal event registration issue - "Sorry there was an error..."

Fidofree5.com/#Montreal event registration issue - "Sorry there was an error..."

xflamewindx
I'm a Contributor Level 1

Fidofree5.com/#Montreal event registration issue - "Sorry there was an error..."

While reading mobile syrup, i have discovered that there is an event happening @ Fido  to selebrate 5 hours of free data on pulse plan: https://fidofree5.com/#Montreal

 

While trying to register to the event, the following error shows up on multiple browsers: "Sorry, there was an error, please make sure you've entered your information correctly. "

 

fido.PNG

 

 

***Edited to add labels***

6 REPLIES 6
FidoMaria
Former Moderator

Hi @xflamewindx!

 

When you fill out the information, the outline of the box will turn red if there's an error. Did you notice this with any of the fields?



xflamewindx
I'm a Contributor Level 1

nope, none of the fields were red.

xflamewindx
I'm a Contributor Level 1

fido 2.PNG

Let me send you a PM to look into it, @xflamewindx.

 

Thanks. 



xflamewindx
I'm a Contributor Level 1

hey @FidoFaiza,

 

I havent received the pm, allthough i have tried again and it worked.

Happy that it worked, @xflamewindx!

 

If you need us to send us that PM again, let us know Smiley