Fido shipping phone with wrong color..

Fido shipping phone with wrong color..

Fido shipping phone with wrong color..

SOLVED
fsdfdasdasd
I'm a Participant Level 2

Fido shipping phone with wrong color..

So I agreed to order a phone from Fido via online chat. The representative DID NOT ask me for the color of my choice. 5 minutes after I hang up, I just remember about the color, so I online chat with another Fido representative. It took him awhile to dig up my order, and he said the BLACK LG G6 was ordered. 

 

Lo and behold, I just got a shipping notice email shows that it will be a "LG G6 PLATINUM".

 

I'm really annoyed, I'll have to send it back and wait another week for them to send me to Black one? 

 

Accepted Solution

Re: Fido shipping phone with wrong color..

Solved by Former Moderator FidoManuel

Hi @fsdfdasdasd!

 

Really sorry about the wrong color being sent to you, you'll have to send it back and we'll place a new order for you.. 
You can also send it back and then visit a Fido store if you want to have it faster. 

 

 

 

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1 REPLY 1
FidoManuel
Former Moderator

Hi @fsdfdasdasd!

 

Really sorry about the wrong color being sent to you, you'll have to send it back and we'll place a new order for you.. 
You can also send it back and then visit a Fido store if you want to have it faster.