Fido sent me a replacement device

Fido sent me a replacement device

Fido sent me a replacement device

ginibajwa1
I'm a Participant Level 2

Fido sent me a replacement device

I got a new samsung s6 edge on 14th Sep. Long story short there was aproblem and i went to the place where i bought it and got replaced two times. But my third device had some problems too. So i contacted fido chat and the reprentative sent me a new device without providing much info.

Now I have this new device working fine and other device not working fine. Do I need to return the other device? how? Should I keep it to see how the new device is working and when I am sure I can return it?

 

 



1 REPLY 1
FidoSamantha
Former Moderator

Hey ginibajwa1!

 

We'll definitely need to take look at your account to answer your question Smiley I'll send you a PM so we can get started. 

 

For questions related to your specific account, don't hesitate to reach out to us on Facebook and Twitter next time Smiley