Fido pulse plan additional “call forward transfer” .20/min charges for voicemail?

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I'm a Contributor Level 2 redzzzz
I'm a Contributor Level 2

Fido pulse plan additional “call forward transfer” .20/min charges for voicemail?

Byod 6gb pulse plan has had “call forward transfer” charges @ .20 /min for “voicemail”?? Have incurred $20 last month and almost $5 (17 days left in cycle) for charges that appear to be “voicemail” (as per invoice) 

 

WHAT ???? 

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Former Moderator FidoPamela
Former Moderator

Re: Fido pulse plan additional “call forward transfer” .20/min charges for voicemail?

Hey @redzzzz!

 

That doesn't sound right. I'm sending you a PM so we can take a look at the invoice and see what happened there. 

 

Talk to you soon! 



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I'm a Contributor Level 2 redzzzz
I'm a Contributor Level 2

Re: Fido pulse plan additional “call forward transfer” .20/min charges for voicemail?

@FidoPamela

I didn’t think so either.   Something definately wrong.  

Thanks I’ll talk to u in PM

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I'm a Participant Level 2 vytas
I'm a Participant Level 2

Re: Fido pulse plan additional “call forward transfer” .20/min charges for

Hi i have been charged the same fee. I don't get it, could you please explain me, thank you

Call Forward Transfer
1:00 min:sec
View   
0.20,
the same on my other number. 
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Moderator
Moderator

Re: Fido pulse plan additional “call forward transfer” .20/min charges for

Hey @vytas and thanks for reaching out.


Let's check this out together. I'm sending you a PM now to get this looked into.

 

Talk to you soon Smiley

 

 



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I'm a Participant Level 1 Andy_T
I'm a Participant Level 1

Re: Fido pulse plan additional “call forward transfer” .20/min charges for

Hi, 

 

I recently got the same issue with my recent billing cycle. I got charged for "call forwarding" services, when I looked under the details in the billing it was detailed as "voicemail". To add to the confusion, I also have an iphone with the call forwarding option turned off... so I don't understand why I got these charges...

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Former Moderator FidoPamela
Former Moderator

Re: Fido pulse plan additional “call forward transfer” .20/min charges for

Let's check it out! I'm sending you a PM so we can take a look at it. 

 

Talk to you soon Smiley 



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I'm a Participant Level 1 Canoecat
I'm a Participant Level 1

Re: Fido pulse plan additional “call forward transfer” .20/min charges for

Hello,

I too have a spurious 20c charge labelled "call forward transfer" on my last bill. I haven't forwarded any calls.

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Moderator
Moderator

Re: Fido pulse plan additional “call forward transfer” .20/min charges for

Hey @Canoecat,

 

Welcome to the Community!

 

I'll send you a PM to check it out, talk soon!

 

 

 

 



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