Fido prepaid voucher

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I'm a Participant Level 2
I'm a Participant Level 2

Fido prepaid voucher

Hi, I purchased a fido prepaid card this afternoon in a supermarket nearby and would like use it to pay for my data plan (no text or talk), but I find that I cannot redeem my voucher by using the recommanded method this mentioned in on the receipt. What is the matter?

 

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Re: Fido prepaid voucher

@JustinWTH The prepaid vouchers are used to add airtime to a prepaid line I don't believe it canbe used to pay for your data only account.

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Re: Fido prepaid voucher

@JustinWTH The prepaid vouchers are used to add airtime to a prepaid line I don't believe it canbe used to pay for your data only account.



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Re: Fido prepaid voucher

Hi @JustinWTH!

 

To add to what KAPABLE-K wrote, I'd like to ask- do you have a monthly or a prepaid account?

 

Prepaid cards can only be used to top up prepaid accounts. If you're using a prepaid account with a data add on, you can use the voucher to top up your account.

 

If you have a data only monthly account though, you'll have to pay your bill, as usual.

 

Let us know!



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Fido prepaid voucher

I only have a monthly account, I thought the voucher would work as a gift card...

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Re: Fido prepaid voucher

Ah I see! Vouchers can't be used as gift cards toward monthly accounts.

 

Thanks a lot for keeping us posted. Smiley



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Fido prepaid voucher

Is there a way to transfer those finds into my account?

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Re: Fido prepaid voucher

This isn't an option Sad

 

The PIN number on the voucher can only be used to top up a prepaid account.



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