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Hi, I just change my plan to 60 dollars plan. I suppose to get 10G data. But now I only have 5G. Your phone is very hard to get through. Please help me on this issue asap.
Solved! Go to Solution.
December 2017
If you've changed it yourself via the website, you'll only have 5GB until someone at Fido approve it for you. They've stated a few times that the bonus will be added automatically over the next 2-3 billing periods, and will stick forever. However, until it is added, you only have 5GB of data allocation and will incur overage if you go over that 5GB bucket.
If you've changed it yourself via the website, you'll only have 5GB until someone at Fido approve it for you. They've stated a few times that the bonus will be added automatically over the next 2-3 billing periods, and will stick forever. However, until it is added, you only have 5GB of data allocation and will incur overage if you go over that 5GB bucket.