Fido phone plan.

Fido phone plan.

Fido phone plan.

SOLVED
Fsjunyu
I'm a Participant Level 1

Fido phone plan.

Hi, I just change my plan to 60 dollars plan. I suppose to get 10G data. But now I only have 5G. Your phone is very hard to get through. Please help me on this issue asap.

Accepted Solution

Re: Fido phone plan.

Solved by I'm a Contributor Level 1 AndyHuang

If you've changed it yourself via the website, you'll only have 5GB until someone at Fido approve it for you. They've stated a few times that the bonus will be added automatically over the next 2-3 billing periods, and will stick forever. However, until it is added, you only have 5GB of data allocation and will incur overage if you go over that 5GB bucket.

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1 REPLY 1
AndyHuang
I'm a Contributor Level 1

If you've changed it yourself via the website, you'll only have 5GB until someone at Fido approve it for you. They've stated a few times that the bonus will be added automatically over the next 2-3 billing periods, and will stick forever. However, until it is added, you only have 5GB of data allocation and will incur overage if you go over that 5GB bucket.