Fido phone plan.

[Fsjunyu]

Hi, I just change my plan to 60 dollars plan. I suppose to get 10G data. But now I only have 5G. Your phone is very hard to get through. Please help me on this issue asap.

[Fsjunyu]

If you've changed it yourself via the website, you'll only have 5GB until someone at Fido approve it for you. They've stated a few times that the bonus will be added automatically over the next 2-3 billing periods, and will stick forever. However, until it is added, you only have 5GB of data allocation and will incur overage if you go over that 5GB bucket.

[AndyHuang · Accepted solution]

If you've changed it yourself via the website, you'll only have 5GB until someone at Fido approve it for you. They've stated a few times that the bonus will be added automatically over the next 2-3 billing periods, and will stick forever. However, until it is added, you only have 5GB of data allocation and will incur overage if you go over that 5GB bucket.