Fido offers free picture and video texting

Fido offers free picture and video texting

Fido offers free picture and video texting

SOLVED
FUx3
I'm a Participant Level 1

Fido offers free picture and video texting

So if I try and send a picture or a video it won't send, I have to turn on my data in order for it to send. When I have to turn on my data it's no longer free, because I am using my data plan. I asked Fido Rep's on the phone as well as their customer feed back surveys and no response so far.

 

Accepted Solution

Re: Fido offers free picture and video texting

Solved by MVP MVP

@FUx3 While you have to enable the data feature on the phone to send and receive a picture message it would not count as actually using data and you will not be charged for using data. 

 

 

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2 REPLIES 2
Cawtau
Senior MVP

Hello FUx3,

Welcome to the community!

While it is true that data is required to send/receive MMS, it is treated differently than other internet data. Any data within a MMS does not count against any data allotments. In fact, one does not need to have a data plan or pass to send/receive MMS. Note however, it will count as roaming data when traveling outside of Canada.

Hope this help 😀

Cheers

KAPABLE-K
MVP

@FUx3 While you have to enable the data feature on the phone to send and receive a picture message it would not count as actually using data and you will not be charged for using data.