Fido offers free picture and video texting

[FUx3]

So if I try and send a picture or a video it won't send, I have to turn on my data in order for it to send. When I have to turn on my data it's no longer free, because I am using my data plan. I asked Fido Rep's on the phone as well as their customer feed back surveys and no response so far.

[FUx3]

@FUx3 While you have to enable the data feature on the phone to send and receive a picture message it would not count as actually using data and you will not be charged for using data. 

[Cawtau]

Hello FUx3,

Welcome to the community!

While it is true that data is required to send/receive MMS, it is treated differently than other internet data. Any data within a MMS does not count against any data allotments. In fact, one does not need to have a data plan or pass to send/receive MMS. Note however, it will count as roaming data when traveling outside of Canada.

Hope this help 😀

Cheers

[KAPABLE-K · Accepted solution]

@FUx3 While you have to enable the data feature on the phone to send and receive a picture message it would not count as actually using data and you will not be charged for using data.