Fido let me go after 13 years

[Luis_18]

I just cancel my fido after 13 year of loyalty no question ask. Nothing to offer me.
Im happy not customer service
Bye

[FidoCatherine]

Hi there @Luis_18

Thanks for reaching out to the Community!

We're definitely sad to learn you've left Fido

13 years is quite a long history together!

Mind If I ask what you would have liked us to offer exactly, to help turn things around?

Did you get the chance to speak with someone about what you wanted, before cancelling the service?

Any information you can share with me is appreciated! Thanks again.