Fido internet is not working

Fido internet is not working

Fido internet is not working

SOLVED
Clara716
I'm a Participant Level 2

Fido internet is not working

I have been with Fido for about four years. Everything was fine until today. I have a monthly plan which includes internet data and my new cycle started just few days ago. I am sure I have not reach the data limit yet. Today at noon, my phone still showed "LTE connected" & the signal is 2/5, but internet is actually not working. I cannot open any web pages or use any apps. Any ideas?

 

 

Accepted Solution

Re: Fido internet is not working

Solved by MVP MVP

Hello @Clara716,

 

What is the make and model of your phone? Are you inside or outside when this happened? is it happening all over or just at a certain location? Did you try restarting your phone?

View solution in context
2 REPLIES 2
KAPABLE-K
MVP

Hello @Clara716,

 

What is the make and model of your phone? Are you inside or outside when this happened? is it happening all over or just at a certain location? Did you try restarting your phone?



Clara716
I'm a Participant Level 2

Hey, thanks.

I just restarted my phone and it is worked Smiley The signal is back to 4/5 as well.