Fido international roam charge question

Fido international roam charge question

Fido international roam charge question

Louise_Nguyen
I'm a Participant Level 2

Fido international roam charge question

I have a concern about international roaming charge. I have gone back to my country for 3 months. Before I leave, I called to Fido and unblocked my phone so that I can use in my country. When I arrived, I also replaced the SIM card by SIM card used in my country. So I cannot understand why I still get international roaming charges for calls I made in my country?

I also noticed a 45 minutes call made from Atlantic County, NJ. I've never been to US before.

 

1 REPLY 1
FidoCharles
Moderator

Hey @Louise_Nguyen

 

Welcome to the Community!

 

We can definitely have a look at that. I'll send you a PM on here so we can access your account together.