Fido international roam charge question

Welcome to the Community!

This is THE place to find answers, ask questions and share advice. Register now to join the conversation!

We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.

JOIN THE COMMUNITY
WRITE A POST

Fido international roam charge question

Fido international roam charge question

Louise_Nguyen
I'm a Participant Level 2
I'm a Participant Level 2
July 2017
July 2017

Fido international roam charge question

I have a concern about international roaming charge. I have gone back to my country for 3 months. Before I leave, I called to Fido and unblocked my phone so that I can use in my country. When I arrived, I also replaced the SIM card by SIM card used in my country. So I cannot understand why I still get international roaming charges for calls I made in my country?

I also noticed a 45 minutes call made from Atlantic County, NJ. I've never been to US before.

 

0 Likes
Reply
1 REPLY 1
FidoCharles
Moderator
Moderator
July 2017
July 2017

Hey @Louise_Nguyen

 

Welcome to the Community!

 

We can definitely have a look at that. I'll send you a PM on here so we can access your account together.



Reply
Discussion stats
  • 1 reply
  • July 2017
  • 650 views
  • 1 like
  • 2 in conversation
Start a Discussion