Fido extra call charges

Fido extra call charges

Fido extra call charges

Vinaytejesh1
I'm a Participant Level 1

Fido extra call charges

Iam new to the fido I got bill for first month around 328 dollars Iam a student they said u used extra calling I never received any notifications from fido app it was not my mistake I added a 10 Dollor pack in that month it was not showing my usage .when I call the fido they said we can give u 50 dollar discount it was very bad I was on 45 dollars pack the people who given me the sim never said incoming and out going call both will reduce in my 500 minute what should I do?

 

1 REPLY 1
FidoChristina
Former Moderator

Hey @Vinaytejesh1

 

Did you get the chance to open the detailed PDF invoice to look at all the charges?

 

Feel free to check out all the ways to contact customer service here for questions directly related to your account.

 

If you'd like, I can also send you a PM and we'll go over the invoice together Smiley

 

Let me know!