Fido dollars towards accessories?

Reply
Highlighted
I'm a Participant Level 3
I'm a Participant Level 3

Fido dollars towards accessories?

Question is in the topic, can you use your fido dollars for accessories like headphones or cases?

 

Thanks.

 

 

 

Accepted Solution

Re: Fido dollars towards accessories?

Nope. You can use them to buy phones, if you take a contract (required $25 hardware fee can not be paid with them). You can use them to pay for a trial period for add-ons like caller id, for 2 months. Or if you are a prepaid customer you can use them to buy airtime.

View solution in context
Flag this to a Moderator
Message 1 of 18
17,257 Views
Highlighted
I'm an Expert Level 2
I'm an Expert Level 2
Solution

Re: Fido dollars towards accessories?

Nope. You can use them to buy phones, if you take a contract (required $25 hardware fee can not be paid with them). You can use them to pay for a trial period for add-ons like caller id, for 2 months. Or if you are a prepaid customer you can use them to buy airtime.

Flag this to a Moderator
Message 2 of 18
15,706 Views
Highlighted
I'm Experienced Level 1
I'm Experienced Level 1

Re: Fido dollars towards accessories?

Using FIDO Dollars for accessories was stopped several years back. :mansad: :robotsad: Sad :womansad:

 

Flag this to a Moderator
Message 3 of 18
15,700 Views
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Re: Fido dollars towards accessories?

Well that's dumb. I have a new phone now (courtosy of Fido Dollars) and still $400.00 worth of Fido Dollars.  I'm on a plan, so I can't use them for minutes.  Aside from getting some services "Free for a month"... what the hell am I supposed to do with them?

Flag this to a Moderator
Message 4 of 18
15,294 Views
Highlighted
I'm an Expert Level 2
I'm an Expert Level 2

Re: Fido dollars towards accessories?

u may be able to use them for options such as text messaging, or call forwarding minutes or caller display? have u thought about that?
Flag this to a Moderator
Message 5 of 18
15,287 Views
Highlighted
I'm an Expert Level 2
I'm an Expert Level 2

Re: Fido dollars towards accessories?


@Paolo wrote:
u may be able to use them for options such as text messaging, or call forwarding minutes or caller display? have u thought about that?

Only for 2 months per option and only if it is a new option that doesn't already exist on your account. So if you have call forwarding you can't call and ask to have the call forwarding paid for with FD. If you don't have voicemail, you can call and have it added and paid for two months with Fido dollars. It would be almost impossible to burn through $400 in fido dollars by adding options for two months at a time and in most cases would be a waste unless you actually wanted/needed those services.

Flag this to a Moderator
Message 6 of 18
15,278 Views
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Re: Fido dollars towards accessories?

i just called Fido now. the rep i talked to said i can buy accessories using my fido dollars. is this still the case? i have switched carriers as fido couldnt give me a good deal. sad to say but i have been with fido as prepaid for over 10yrs. maybe i am just a prepaid customer that's why they couldnt give me a better deal when i was shopping for a monthly plan?? hope not.

Flag this to a Moderator
Message 7 of 18
14,930 Views
Highlighted
Former Moderator
Former Moderator

Re: Fido dollars towards accessories?

Hey Ems!

FidoDOLLARS™ cannot be used to pay for accessories. They may be used towards a phone, SIM card (call centre only) and some add-ons for a trial period of 1 or 2 months.

I hope this clarifies.


Flag this to a Moderator
Message 8 of 18
14,882 Views
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Re: Fido dollars towards accessories?

Ressruction but worth it. I signed up October 14, 2011 and after a year I checked and accessories could be bought with Fido dollars, specifically for my iPhone. Now I discover you can not. This appears to have happened forever ago but I checked sometime in 2012 and it was available. Also I'm sure in my contract it said Fido reserved the right to do anything but that doesn't change the fact that when I signed my contract Fido dollars could be used for accessories. Once signed on the conditions changed, I second the bait and switch comment. I am switching over this (not to Rogers) Fool me once…

Flag this to a Moderator
Message 9 of 18
14,128 Views
Highlighted
Community Specialist
Community Specialist

Re: Fido dollars towards accessories?

Purchasing accessories using FidoDollars hasn't been possible since March 2009, sorry



Flag this to a Moderator
Message 10 of 18
14,110 Views