Did you try to allow pop ups for Fido.ca, that's a common feature with any good pop-up blocker. You should be able to add our website to your green list!
That simple step, would fix your problem
The Login pop-up window didn't show up, even unblock it (from all, from Fido, ...etc).
Guess the Firewall or Router (that I don't have control) had disabled some potential virus attack that the login script is using.
And I could login from the old page, but still unable to browse "My Account" as it seems to associated with the pop-up login function.
Sure, I can log in using Chrome, but I shouldn't have to. No other site requires me to switch browsers, or worse still, water down my security settings to allow an awkward and non-standard login procedure. There is something wrong with the site that is preventing Firefox from seeing that pop-up. And why is a pop-up being used anyway?
Please fix this ASAP.
Thank you for sharing this feedback. We have a team working on getting everything to run as smoothly as possible with our website. I'll be sure to forward this information to the right people for you.
The only way I can get the login to work on Firefox is to set "Accept third-party cookies" to "Always". Why do I have to do this? I prefer to keep my settings as they are and not have to remember to revert back just so that I can log in to one site. Come on Fido get your act together on this one.
I also have this problem (using Firefox). The above workaround works for me, but I am not prepared to leave my security reduced like this. I don't understand why Fido does not fix this.