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As you may have noticed, certain transactions are currently unavailable on Fido.ca. We just wanted to let everyone know that we are aware, and we’re working on it
Here’s a list of transactions that are temporarily unavailable:
Phone number change
Email address update in contact information
Report device lost/stolen
Reset Voicemail password
Overpayment (if the payment is greater than the balance, it won’t go through)
Credit Card information modification
One time Refill- Interac
New user name creation
Business regular accounts
Email-based MyAccount login access
While we continue to work towards making our site an amazing place for everyone, we want to thank you for toughing through this with us. You guys are awesome!
We’ll update this list the moment we get more information.