Fido billing down?

Fido billing down?

Fido billing down?

xmarkus
I'm a Participant Level 2

Fido billing down?

why cant i enter credit card number to pay my bill

 

3 REPLIES 3
AdamBeast
Fido Employee

Hi xmarkus, 

I just make payment yesterday, no issue at all, could you try with another browser or another computer? 



ashomar
I'm a Participant Level 1

 I have the same problem. The area where I should enter the credit card number is greyed. I tried different browsers and made sure they are updated. I works from another computer though.

Hello @ashomar, if it is working on another computer then I recommend you clear you cache and then reload the website on your computer.

 

Let us know if it's working after those steps.