Fido Site Won't Allow Address Update

Service interruption


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Fido Site Won't Allow Address Update

Fido Site Won't Allow Address Update

SOLVED
Allister
I'm a Contributor Level 1

Fido Site Won't Allow Address Update

Hi,

 

The fido website doesn't allow me to enter my new home address. 

 

I live in a new building with a new postal code and the site seems to only accept addresses that it already knows. The site either a) modifies my address to save or b)Keeps saying "Please enter your address..."

 

How do I update my address online?


Thanks

 

 

 

Accepted Solution

Re: Fido Site Won't Allow Address Update

Solved by Moderator

Hey @Allister,

 

 

Welcome to our Community Smiley

 

It's possible that the website doesn't recognize your address since it's a new building.

 

I'll send you a PM shortly to change your address together Smiley

 

 

 

View solution in context
3 REPLIES 3
FidoClaudia
Moderator

Hey @Allister,

 

 

Welcome to our Community Smiley

 

It's possible that the website doesn't recognize your address since it's a new building.

 

I'll send you a PM shortly to change your address together Smiley

 

 

 



Allister
I'm a Contributor Level 1

Thanks Claudia,

 

Someone from your team has helped me already.

 

I appreciate you looking into it.

Hi @Allister

 

Glad that you were able to get assistance. Smiley We're here should you need anything else!