Fido/Rogers network is down?

Fido/Rogers network is down?

Fido/Rogers network is down?

Addy27
I'm a Participant Level 2

Fido/Rogers network is down?

 

I know everyone is trying to get this 10gb for $60.  I have been trying to call in all day and when I finally get through it states that this service is not available due to circumstances outside of their control.  Will the deal be extended? I have tried everything.  Costco cell phone kiosk can’t help as they need a live person on the other end to process the change. The messenger says they will connect you to a sales rep.  However, that was st 10 and it’s now 5:30. Hoping Fido will still honour the deal

3 REPLIES 3
FidoStephen
Community Manager

Hey @Addy27!

 

So sorry for the long wait. Were you able to get your plan changed? Let me know!



Addy27
I'm a Participant Level 2

I was able to change my plan yesterday.  Shout out to the staff at Fido Limeridge for doing everything possible for the customers inline.   One question my plan now says 5g and not 10g?  Should it not say 10g?

Glad to hear! There is a bonus of 5GB, which makes a total of 10GB Smiley