I recently got my Fido Home Phone which great because I get to keep my land line number. The set up works fine except for the voice message indicator. It does not do anything (no green light blinking) when there is a message, it starts blinking after the message is retrieved. Then the green light continues to blink and never goes away even after all messages are deleted. The only way you can get it to stop blinking is by turning the device off and on. Then the whole issue repeats.
I talked to Fido on phone and by live chat, they tried to help but nothing works. I was suggested to go back to the store there I was given a new SIM card, it didn't help. Then the store tested on a new modum, the same problem occurred.
It appears that this part of the device or modum was not tested properly before leaving the factory.
Solved! Go to Solution.
I had Fido remove my VM purposely as I find that my Panasonic answer machine has always served me well.First Panasonic machine set for 5 rings then answer when home.When out of country I put my second Panasonic machine on 2 rings just in case that Fido somehow activates my VM option again when I am away.Find its better anyway that callers do not have to wait 5 rings to find out we are not at home.I also am playing around with WF721 and have a WF720 just in case.Good luck
I would however prefer if Fido would just get ZTE to fix the problem. I'm surprised everyone has had this issue since November and yet no solution/correction has yet to be made. One would expect better out of a national carrier such as Fido, especially when the parent company is Rogers Communications.
One also has to ask, are the Rogers WHP users (and AT&T users in the USA) with the WF721 having the same issues because if so, why has ZTE not fixed the problem? It seems to me that a company (ZTE) not willing to fix a problem is a company that should not be dealt with.
Fido has been looking into this since November as per posts?? When is it really going to be addressed??
If the unit is garbage then have it dedsigned propoerly and replace the units you have sold.
I should not have to check the vm system every hour to be sure I don't miss a message