Fido Dollars :(

Fido Dollars :(

Fido Dollars :(

giovanni1
I'm a Participant Level 1

Fido Dollars :(

I have been a client since 2005. I have 3 phones with Fido. I called yesterday only to get a run around. I am upset of Fido's decision to stop honoring Fido dollars, They extended the dealine to 14 June 2016 and I called early morning 15 June. Fido wouldn't not give me time of day. I wanted to renew a two year plan and upgrade my phone. I lost over $230.00 of earned dollars. That means i paid thousands in phone bills. Fido, you do not know one thing about customer fidelity or retention. Fido is now a Big Zero. Bell here I come.

 

***Edited to add labels***

1 REPLY 1
FidoAlyson
Former Moderator

Hey Giovanni1

Welcome to the Community!

I can totally understand your frustration. We notified everyone as early as of January and made sure to update the Fido.ca. Sorry to see you haven't come around to using yours before they expired. Sad