Fido Dollars

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I'm a Participant Level 2 DD4038355740
I'm a Participant Level 2

Fido Dollars

Can I use my Fido dollars towards my monthly bill?

 

 

 

Accepted Solution

Re: Fido Dollars

Hello,

 

  To clarify, what you can use your FidoDollars for has been updated. You can no longer use FidoDollars for accessories.

FidoDollars.jpg

Taken from here.

 

  Hope this helps! Smiley

 

Cheers

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I'm a Participant Level 2 pennypebble
I'm a Participant Level 2

what can fido dollars be used for

 

 

 

***Edited to add Labels***

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Message 1 of 43
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Moderator
Moderator

Re: what can fido dollars be used for

Hey @pennypebble and welcome to the Community Smiley

 

You can use your FidoDOLLARS to get a new phone, get travel packs or to get Add-ons.


Youc an find more details about this here

 

You can visit our general store on this link as well Smiley

 

Hope this helps !!

 

 

 



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Message 2 of 43
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I'm a Participant Level 2 pennypebble
I'm a Participant Level 2

Re: what can fido dollars be used for

NO  2 replys came back in French

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Message 3 of 43
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Moderator
Moderator

Re: what can fido dollars be used for

Hey @pennypebble,

 

Not sure I really get this.  Are you referring to the links? Do they open in French once you click on them?



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Message 4 of 43
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I'm a Legend Level 1
I'm a Legend Level 1

Re: Fido Dollars

Hi @DD4038355740

 

We can only use the Fido Dollars towards Phones, Accessories or Travel packs. It can not be used towards our monthly bill.

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I'm a Participant Level 2 pennypebble
I'm a Participant Level 2

Re: what can fido dollars be used for

I sent this question in and 2 answers came baqck , both in french, This is the first time this has happened

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Message 7 of 43
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Former Moderator FidoMaria
Former Moderator

Re: what can fido dollars be used for

Hi @pennypebble!

 

I'm not quite sure that I understand what you're referring to; both answers are in English.

 

If you're referring to the links in the answer, you simply need to make sure that the Fido.ca page is set to English. Otherwise, they'll open in French.

 

Cheers!



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Message 8 of 43
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MVP
MVP
Solution

Re: Fido Dollars

Hello,

 

  To clarify, what you can use your FidoDollars for has been updated. You can no longer use FidoDollars for accessories.

FidoDollars.jpg

Taken from here.

 

  Hope this helps! Smiley

 

Cheers



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Message 9 of 43
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I'm a Participant Level 1 shornett
I'm a Participant Level 1

Fido Dollars

Can I redeem my fido dollars for amounts that I have gone over on my data? 

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Message 10 of 43
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Former Moderator FidoMaria
Former Moderator

Re: Fido Dollars

Hi @shornett & welcome to the Community!

 

FidoDOLLARS can't be used towards your data overage rate.

 

Let me know if you have any questions. Smiley



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Message 11 of 43
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I'm a Participant Level 2 WendyE
I'm a Participant Level 2

Re: Fido Dollars

I'm sorry what?!?  I couldn't use them to upgrade to a different phone and I now can't use them to purchase a phone cover.  Then what good are they are to me?

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Message 12 of 43
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Former Moderator FidoChristina
Former Moderator

Re: Fido Dollars

Hey @WendyE

 

Find out how you can use your FidoDOLLARS™ right here: http://bitly.com/FidoDollarStore

 

 



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Message 13 of 43
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I'm a Participant Level 2 WendyE
I'm a Participant Level 2

Re: Fido Dollars

Thanks for the information, but it was not what I was hoping.  I've got a nice amount of dollars and I can't use them for what I want and since I only have until July 6-16 to use them, I guess I will lose them.  If I can't purchase a iphone case with them then they are going to go to waste.

 

This sucks!

 

 

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Message 14 of 43
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Former Moderator FidoChristina
Former Moderator

Re: Fido Dollars

I understand, Wendy.

 

How about buying a new phone with them? You can even get a phone at full price and give it to someone as a gift.

 

We certainly don't want them to go to waste but keep in mind that we have fixed options for how they can be redeemed and this has always bee the case.  

 

Don't hesitate if you have other questions Smiley



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