Fido Dollars

[DD4038355740]

Can I use my Fido dollars towards my monthly bill?

[DD4038355740]

Hello,

  To clarify, what you can use your FidoDollars for has been updated. You can no longer use FidoDollars for accessories.

Taken from here.

  Hope this helps!

Cheers

[pennypebble]

***Edited to add Labels***

[FidoKenny]

Hey @pennypebble and welcome to the Community

You can use your FidoDOLLARS to get a new phone, get travel packs or to get Add-ons.

Youc an find more details about this here

You can visit our general store on this link as well

Hope this helps !!

[pennypebble]

NO  2 replys came back in French

[FidoClaudia]

Hey @pennypebble,

Not sure I really get this.  Are you referring to the links? Do they open in French once you click on them?

[KAPABLE-K]

Hi @DD4038355740

We can only use the Fido Dollars towards Phones, Accessories or Travel packs. It can not be used towards our monthly bill.

[pennypebble]

I sent this question in and 2 answers came baqck , both in french, This is the first time this has happened

[FidoMaria]

Hi @pennypebble!

I'm not quite sure that I understand what you're referring to; both answers are in English.

If you're referring to the links in the answer, you simply need to make sure that the Fido.ca page is set to English. Otherwise, they'll open in French.

Cheers!

[Cawtau · Accepted solution]

Hello,

  To clarify, what you can use your FidoDollars for has been updated. You can no longer use FidoDollars for accessories.

Taken from here.

  Hope this helps!

Cheers

[shornett]

Can I redeem my fido dollars for amounts that I have gone over on my data? 

[FidoMaria]

Hi @shornett & welcome to the Community!

FidoDOLLARS can't be used towards your data overage rate.

Let me know if you have any questions.

[WendyE]

I'm sorry what?!?  I couldn't use them to upgrade to a different phone and I now can't use them to purchase a phone cover.  Then what good are they are to me?

[FidoChristina]

Hey @WendyE

Find out how you can use your FidoDOLLARS™ right here: http://bitly.com/FidoDollarStore

[WendyE]

Thanks for the information, but it was not what I was hoping.  I've got a nice amount of dollars and I can't use them for what I want and since I only have until July 6-16 to use them, I guess I will lose them.  If I can't purchase a iphone case with them then they are going to go to waste.

This sucks!

[FidoChristina]

I understand, Wendy.

How about buying a new phone with them? You can even get a phone at full price and give it to someone as a gift.

We certainly don't want them to go to waste but keep in mind that we have fixed options for how they can be redeemed and this has always bee the case.  

Don't hesitate if you have other questions